Privacy Policy
Effective date: 18 December 2025
Last updated: 9 February 2026
1. Introduction
Kinnersley Labs Ltd (“we”, “us” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.kinnersleylabs.co.uk (the “Site”), or otherwise interact with us, in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws.
By using our Site or providing us with your information, you agree to the collection and use of your personal data in accordance with this Policy.
2. Who We Are
Controller:
Kinnersley Labs Ltd
Trent House, 234 Victoria Road, Stoke-on-Trent, Staffordshire, ST4 2LW
Email: pete@kinnersleylabs.co.uk
If you have any questions about this Policy or wish to exercise any of your data subject rights, you can contact us using the details above.
3. Information We Collect
We may collect and process the following personal data about you:
a. Information you provide directly:
- Name, address, email address, telephone number
- Enquiry or message details submitted via contact forms
- Any other information you choose to submit to us
b. Technical and usage data:
- IP address
- Browser type and version
- Device type
- Pages visited and actions taken on the Site
c. Cookies and tracking technologies:
We and third parties use cookies and similar technologies to collect data about your use of the Site (see section 9).
4. How We Use Your Personal Data
We use your personal data for the following purposes:
- To respond to your enquiries and communicate with you
- To provide the services or information you request
- To manage our relationship with you
- For marketing (only if you have consented)
- To improve our website and services
- To comply with legal obligations
We rely on different lawful bases for processing, including your consent, performance of a contract, legitimate interests, or legal obligation.
5. Sharing and Disclosure of Your Information
We may share your personal data with:
- Service providers who help us operate our business, such as IT and analytics providers
- Professional advisers (e.g., legal advisers) when necessary
- Third parties with your consent
- Law enforcement or regulatory bodies if required by law
We will not sell or rent your personal data to third parties for their marketing purposes without your explicit consent.
6. Transfers Outside the UK
Your personal data may be transferred to and processed in countries outside the UK. When this happens, we ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses or adequacy arrangements approved under UK data protection law.
7. Data Retention
We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Retention periods vary based on the type of data and how it was collected.
8. Security of Your Data
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, damage, or disclosure. These include secure servers, encryption, and access controls. However, no method of transmission over the internet or method of electronic storage is 100% secure.
9. Cookies and Similar Technologies
Our Site uses cookies and similar tracking technologies to enhance your experience and collect information about how the Site is used. For detailed cookie information and how to manage your preferences, please see our Cookie Policy or cookie banner where available. Some cookies are essential for the Site to function, while others help us analyse usage to improve performance.
10. Your Rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request erasure of your personal data
- Restrict our processing of your data
- Object to our processing
- Request data portability
- Withdraw consent where we rely on it
To exercise these rights, please contact us using the contact details provided above. If you are unhappy with how we process your data, you can complain to the Information Commissioner’s Office (ICO), the UK’s data protection supervisory authority.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The new version will be posted on this page with an updated effective date.